Every SMS hides a transaction more valuable than its 160 characters. This phrase captures how Application-to-Person (A2P) messaging underpins billions of dollars in commerce and critical services daily.
For more than three decades, SMS has been the backbone of mobile communication. From the first “Merry Christmas” text in 1992 to today’s enterprise-scale messaging campaigns, traditional telco messaging has proved remarkably resilient. Yet the past decade has witnessed the meteoric rise of Over-The-Top (OTT) applications —WhatsApp, Viber, Telegram, WeChat, and many others — that bypass telco infrastructure, offering richer, app-based messaging experiences.
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